Terms & Services

Welcome to DEEMI India Private Limited – Your Trusted Destination for Exquisite Jewelry

Thank you for your interest in our products. At DEEMI, we are committed to providing a smooth and enjoyable shopping experience. To help ensure clarity and transparency, we kindly ask that you review our Terms of Service. While it may not be the most thrilling read, it's important for setting mutual expectations.


1. Acceptance of Terms

By accessing or using our website www.deemiindia.com and making purchases, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please refrain from using our website or services.


2. Purpose of Terms

These Terms of Service define the rules and guidelines governing our relationship as a seller and you as a customer. They are intended to ensure smooth and transparent interactions.


3. Eligibility

By placing an order with us, you confirm that you are at least 18 years old and legally capable of entering into binding agreements.


4. Product Information

Images and Descriptions: Product images and descriptions on our website are for illustrative purposes only. While we strive for accuracy, we cannot guarantee that colors displayed on your device will precisely match the actual product.


5. Prices and Payment

Pricing: All prices listed on our website include GST (where applicable) and are accurate at the time of listing. We reserve the right to update prices at our discretion.

Payment Methods: We accept multiple payment methods, as detailed on our website. Please ensure that your payment information is accurate and current.


6. Shipping and Delivery

Free Shipping: We offer free standard shipping on all orders within India. For complete details, please refer to our Shipping Policy.

Processing Time: Products will be delivered within 7–10 days.


7. Returns

We do not accept returns unless the item received is damaged. In such cases, customers are eligible for an exchange or replacement of a similar product. To initiate the process, please submit a return request through your account on our website and follow the provided instructions. Please refer to our Returns Policy for further details, including timelines and any applicable conditions.


8. How to Repair

We understand that your DEEMI jewelry becomes a part of your journey, and we’re here to ensure it continues to shine with you.

Should your piece require attention, we offer expert repair and restoration services, including:

  • Stone replacement
  • Re-polishing
  • Gold/Rose Gold/Black-Rhodium/White Rhodium replating
  • Ring resizing
  • Necklace or clasp repair

For repair requests, contact us at: care@deemiindia.com

Repair Charges: All repair charges are determined based on the condition and nature of the repair.
Note: We offer a Lifetime Plating Warranty from the date of purchase.


9. Privacy

Data Management: Your privacy is important to us. Our handling of personal data is governed by our Privacy Policy, which outlines how we collect, use, and safeguard your information.


10. Intellectual Property

Ownership: All content on our website, including trademarks, logos, and other intellectual property, is the property of DEEMI or our licensors. Unauthorized use of this content is prohibited without our prior written consent.


11. Limitation of Liability

Website Availability: While we strive to keep our website accessible and error-free, we cannot guarantee uninterrupted service. We are not liable for any interruptions, delays, or errors in website access.


12. Unauthorized Activities

Restrictions: You may not use our website or its content for commercial purposes without our explicit written permission. Prohibited activities include, but are not limited to:

  • Automated data collection (e.g., scraping, mining, or extraction) without consent.
  • Using our data for unsolicited marketing.
  • Employing technologies or tools to extract data for use on other platforms.

Consequences: Engaging in unauthorized activities may result in restricted access to our website and legal action.


13. Changes to Terms

Modifications: We may update these Terms of Service from time to time. Please review this page periodically to stay informed of any changes.


14. Contact Us

If you have any questions or need assistance, feel free to contact us:

Thank you for choosing DEEMI. We’re delighted to have you as a customer and wish you a wonderful shopping experience!